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General Support for Myibidder service
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Important changes to your account Fri Sep 22, 2017 06:41 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

We would like to inform you that there is a new process to access your eBay account which should improve your sniping reliability.
Your sniper account must be separate from your eBay account.
You have to link your eBay account to the sniper, otherwise your snipes will fail.

Linking the sniper to your eBay account.
1. Login to the sniper using https://www.myibidder.com/main/ebay
2. Click "Sign-in" next to "Link eBay account"
3. You will be redirect to eBay page where you have to login and click "Agree"
4. Once you get back to the sniper, you should see "Linked" next to "Status". That confirms your link

On some eBay accounts the step #3 is done automatically and you will be redirected back to Myibidder showing your account is linked. In this case you will not see the "Agree" button as the linking process is done automatically by eBay.

After this is all complete, you can use the service (including mobile apps) as you would normally do.
Just make sure you always login using your sniper's username and password to the sniper, not your eBay account.

For those who have 2FA enabled in their eBay accounts and get prompted for security token:
If you don't have the physical token, you can temporary disable 2FA during linking process.
You can re-enable 2FA after linking is completed.




Last edited on Wed Apr 19, 2023 08:13 PM.
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 Fri Sep 22, 2017 08:00 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

If you can't access your sniper's account.

You can try one of the older passwords to see if you can access it.
If it did not work, you need to reset your sniper's password here:
https://www.myibidder.com/login/reset

If you don't want to recover your original sniper account, you can create a new one here:
https://www.myibidder.com/login/signup
Don't forget to link it to eBay after the creation (located under "Profile" in the sniper).

Any questions, please feel free to contact support with your username:
https://www.myibidder.com/login/contact

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Mybidder keeps unlinking my accounts Wed Oct 11, 2017 05:38 AM Quote
Littlemissmuffet808
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Member Since: Oct 11, 2017

I keep linking my Ebay account to Mybidder but it keeps "unlinking". This really sucks.

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 Wed Oct 11, 2017 01:07 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

It does not unlink on its own. You probably did not complete the link or maybe linked already.
Please contact support directly with your username if you need assistance.

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I have same issue. Sniper program does not work any more. Fri Oct 20, 2017 01:48 PM Quote
seacloud
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I followed your instruction and my status is active but I still have same "linking" massage appeals everytime I open the sniper program. It does not snipe any more.

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 Sat Oct 21, 2017 12:30 AM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

You mean the Web version still shows that you need to link it? If yes, please make sure you use the same username to login. Seems like you have more than one account and may be confused between them.

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 Fri Nov 03, 2017 03:12 AM Quote
indexmill
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I have the same issue of getting the "must link" message box in the stand-alone program on Windows and it will not snipe. I have linked my ebay account to my ibidder account in my profile on the ibidder website. There is nowhere in the PC program to enter any info other than the ebay login info.
I used Myibidder on the PC for years with NEVER a problem, Now, all of a sudden it will not place snipes. PLEASE assist.

Sinserely, John

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 Fri Nov 03, 2017 04:13 AM Quote
Sashka
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Location: www.myibidder.com

indexmill,
Please follow instructions I listed above in this topic. It mentions how to link it there.

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link ebay to bid sniper Wed Mar 13, 2019 05:10 PM Quote
grand500
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where on the ebay page do i click on the word AGREE to link the bid sniper program

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 Thu Mar 14, 2019 04:11 AM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

grand500,
You keep sending me multiple messages with the same question.
Please don't do it. It will not speed up the response, but may add extra confusion for you.

Please feel free to include a screenshot if you could not find the button.

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eBay link is expired. Wed May 01, 2019 09:47 PM Quote
Whaley0
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Does this mean I have to by a key again

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 Thu May 02, 2019 12:54 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

The notice is about linking your eBay account. It has nothing to do with the key.

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linking account Thu May 09, 2019 10:48 AM Quote
brucebruno
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Hi - I keep linking my account both on my phone app and my desktop . Then it just keeps unlinking ... Why ?

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 Fri May 10, 2019 12:43 AM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

Please open the "eBay account" menu option and provide a screenshot.

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Keep getting logged out of MyBidder account linking Thu Jul 25, 2019 12:21 PM Quote
cangus-uk
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Posts: 1
Member Since: Jul 25, 2019

Hi There,

Mybidder account was not linked so I clicked the re-link and then entered my E-bay user name and password then grant MyBidder access. However this then results in an e-mail from E-bay saying that they have locked my account due to security issues......it then becomes an endless loop of unlocking my E-bay account then re linking MyBidder then the same thing all over again.

Please could you advise the solution?

Thanx and regards
cangus-uk

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 Fri Jul 26, 2019 01:37 AM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

cangus-uk,
Please avoid creating multiple tickets and posting several topics with the same question. That will not speed up the response, but may add some confusion for you.
As I mentioned in the ticket, this is between you and eBay only. They blocked your account, not the sniper.
Please contact eBay directly to find out the actual "security issues" they have with your eBay account. They'll be able to help.

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bid sniper will not work Fri Jan 24, 2020 01:33 AM Quote
mybidderwins
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I used the directions in the e-mail you sent
I signed into myibidder linked my account to ebay hit agree
on the ebay page go bak to myibidder page It shows my ebay user name It shows me as linked for 529 days but it does not work will not snipe ? I imported my watch list it brought it right over . It will not bid

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 Fri Jan 24, 2020 02:11 AM Quote
Sashka
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Location: www.myibidder.com

mybidderwins,
If you don't want to share the item number, please let me know what you saw in the status of your snipe.

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Link Fri Jul 17, 2020 12:43 AM Quote
fredinburg@zoho.com
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I do not want to accept, so does this mean I can not use mybidder?

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 Fri Jul 17, 2020 01:02 AM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

If you don't want to authorize the sniper to access your eBay account, that means the sniper can't access it.
You decide to give authorization or not.

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