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Changing Password Sun Aug 17, 2008 05:25 PM Quote
kranium777
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Member Since: Aug 17, 2008

I've recently changed my password on ebay.com itself. Now when attempting to log into myibay.com (web or stand alone) it won't accept the updated password. However it will accept the old password. Should I be concerned that my snipes will not go through? Thanks for the help!

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 Sun Aug 17, 2008 05:51 PM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

Welcome to our forums.

You have to login with your new password. Otherwise, the system will not know your new password and won't snipe.

When it's not accepted, that means that it may be too weak.
If it's a dictionary word, please make it longer or add a few digits to it.

Please let me know if you are still having problems loging in.

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 Sun Aug 17, 2008 06:13 PM Quote
kranium777
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Member Since: Aug 17, 2008

Sashka thank you so much for the quick reply!
Definitely still having the issue. I don't think my password is in the weak category. It has 8 characters at least 1 capital and 1 number. No part of my user name or anything like that. No dictionary words inside the password.
Firefox is my browser of choice so I tried IE as well and verified that I could log into ebay with my new password. Then tried Myibay with "new" password and it gives the "Wrong UserID or Password". Then I try my old password and am able to login. Just another bit of info is that I just changed my password this morning. Probably 2-3 hours ago.

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 Sun Aug 17, 2008 06:40 PM Quote
Sashka
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Location: www.myibidder.com

Could you please try add more digits to it?
If that won't work, please contact me using Contact form as I don't want to discuss your password issue in the public form due to security.

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 Mon Aug 18, 2008 02:35 PM Quote
kranium777
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Member Since: Aug 17, 2008

Yesterday I changed my password as suggested and added a couple more digits. After the change I still wasn't able to login to Myibay using the updated password. However, I tried again this morning and it now works! So thanks for your help!

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