Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
Myibidder Support for stand-alone client applications
Stand-alone (Mac/Win) application Support
No winning confirmation email from Myibidder Mon Aug 01, 2016 07:32 AM Quote
Foxfan100
Newbie
Avatar
Posts: 13
Member Since: Jun 05, 2009

Win 7 Ultimate

In the past, I received an email from Myibidder when I had won an auction, and this arrived at the same time as the eBay win notification email.

I have won a few auctions recently, but haven't had an email from Myibidder (although the information on the site for these items is exactly correct). I haven't changed anything,for example email address.

This is not an absolute necessity, but it is useful to know that Myibidder is submitting my bids correctly and reporting back the result by email.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Mon Aug 01, 2016 02:37 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

You did not provide any relevant information such as you email address, so I have no way to check.
If you don't want to share it, I would guess you are blocking my emails using your spam filter. Please check and adjust.
This is not related to what version of Windows you are using.




Last edited on Mon Aug 01, 2016 02:38 PM.
Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Aug 02, 2016 07:42 AM Quote
Foxfan100
Newbie
Avatar
Posts: 13
Member Since: Jun 05, 2009

Thanks for your reply.

My email address is unchanged in years, and myibidder is not blocked in my email Client (Thunderbird) or in my gmail web account.

There haven't been any change to the way Myibidder is set up, either.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Aug 02, 2016 08:45 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Please double-check that your email is correct in your Profile on the sniper's side.
If it is, then something is blocking it. Unfortunately, I have no way to check.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
emails Wed Aug 03, 2016 08:25 AM Quote
Foxfan100
Newbie
Avatar
Posts: 13
Member Since: Jun 05, 2009

I have checked my email address there, and it's correct i.e. same as it's been for a while.

My Gmail comes through both my Tbird email client as IMAP mail, and it is of course reflected in my webmail account. It might be possible for gmail to block something when it first arrives there, but investigation on the webmail side shows this isn't happening.

I've also checked any filters or rules in Tbird, and there's nothing there to suggest a block on Myibidder mails. I have of course checked all spam, trash, junk and other relevant mailboxes, but nothing there.

The odd thing is that it was working correctly up until recently, but I can't think of anything which may have changed to cause this problem.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Wed Aug 03, 2016 08:45 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

I wish I can check it for you, but I can't since you don't provide the specifics.
You can try another email as an alternative.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Emails Thu Aug 04, 2016 07:27 AM Quote
Foxfan100
Newbie
Avatar
Posts: 13
Member Since: Jun 05, 2009

Good idea. I'll try it with a GMX address, and report back.

It may be a while, as I don't have anything much I want to snipe at the moment, but an opportunity will surely come.

Thanks for your help.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 08:53pm.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.