Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
General Support for Myibidder service
General Myibidder support
Cant use Myibidder with firefox Thu Jan 22, 2015 07:20 AM Quote
happyh65
Newbie
Avatar
Posts: 3
Member Since: Jan 22, 2015

Has stopped working altogether with Firefox. Still works fine in Chrome.
Can't even go to the website in Firefox,Get this message

Secure Connection Failed

An error occurred during a connection to www.myibidder.com. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Thu Jan 22, 2015 04:05 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

It seems like you either use proxy which does it for you or something else.
Myibidder did not downgrade TLS version. Can you see if you can get additional information on what version it sees? Sometimes there is a "More info" button or something like that.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Fri Jan 23, 2015 07:14 AM Quote
happyh65
Newbie
Avatar
Posts: 3
Member Since: Jan 22, 2015

Thanks, but that is the complete error message, no more.
I've been using the firefox addon your years.Now Firefox won't even find www.myibidder.com
It works perfectly on the same PC with chrome or IE

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Fri Jan 23, 2015 04:26 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Firefox has its own dedicated network settings, that's why it may work differently on your PC.
Chrome and IE share the same network settings.

This is definitely your local issue, I just want to help you as much as possible.
Can you please provide the full screenshot when you go to https://www.myibidder.com/ ?




Last edited on Fri Jan 23, 2015 04:26 PM.
Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Sat Jan 24, 2015 07:15 AM Quote
happyh65
Newbie
Avatar
Posts: 3
Member Since: Jan 22, 2015

Thanks.
It's now working again, I didn't do anything!

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Sat Jan 24, 2015 06:03 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

I did not do anything either, so it was definitely something external.
I would check your Firefox network settings in case if something is in the middle of your traffic.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 04:40am.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.