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Crashes on opening | Tue Aug 26, 2014 02:55 AM | | |
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videobruce |
Newbie |
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Posts: 45 |
Member Since: Oct 16, 2012 |
Location: Buffalo NY |
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V1.1.4.551
Win7 sp1
When trying to open, I get a message that it stopped working. The details show "APPCRASH" with a fault module name: "StackHash_40c1
I installed it and re-installed it, but the same thing.
Ideas??
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| Tue Aug 26, 2014 04:35 AM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Please do the following to clean up:
1. Close the application (or close the crash screen)
2. Search your hard drive for the file called myibay.cfg and delete it
3. Try to open or install the application again
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| Tue Aug 26, 2014 10:27 AM | | |
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videobruce |
Newbie |
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Posts: 45 |
Member Since: Oct 16, 2012 |
Location: Buffalo NY |
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Found it, deleted it, but still crashes.
I just noticed, this is NOT the stand along version. I put this in the wrong sub forum. Sorry about that.
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| Tue Aug 26, 2014 03:42 PM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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What are you referring to in this case?
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| Tue Aug 26, 2014 08:05 PM | | |
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videobruce |
Newbie |
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Posts: 45 |
Member Since: Oct 16, 2012 |
Location: Buffalo NY |
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The file you told me to delete.
Where is the stand alone version? I'm going to install it on my other bootable drive. I'll post back on the outcome.
This is a memory issue?
Last edited on Tue Aug 26, 2014 08:08 PM.
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| Tue Aug 26, 2014 08:49 PM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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| Tue Aug 26, 2014 09:40 PM | | |
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videobruce |
Newbie |
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Posts: 45 |
Member Since: Oct 16, 2012 |
Location: Buffalo NY |
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The reason I asked is the title of this sub-forum.
I have no firewall. Avast Home only runs when I want it to. It doesn't run/scan 24/7.
Last edited on Tue Aug 26, 2014 09:41 PM.
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| Tue Aug 26, 2014 10:13 PM | | |
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videobruce |
Newbie |
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Posts: 45 |
Member Since: Oct 16, 2012 |
Location: Buffalo NY |
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Ok, I was just going to install on my other HDD, but I gave it one more shot here. It opened.
After I deleted that file, I didn't reboot then try it.
Come to think of it, I use to get an error message when I closed the program regarding that file.
Last edited on Tue Aug 26, 2014 10:13 PM.
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| Wed Aug 27, 2014 12:01 AM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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You can ignore the message on closing. This is a cosmetic issue which does not affect your sniping.
It will be fixed in the future versions.
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