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2 snipes not placed? | Mon Jul 07, 2014 12:34 PM | | |
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muppy6 |
Newbie |
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Posts: 3 |
Member Since: Jul 07, 2014 |
Location: Australia |
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HI I have had a problem? I added a snipe for item 221484557347 for $202 the snipe failed "My Status: Refused login (password problem?)" I did update my password before i placed the bid but it still failed?
I have since tried to use the OLD EBay password and MYBIDDER wont connect to EBay and I get"Wrong User Id or Password" so I know it wasn't the problem (I wouldn't be able to add a snipe if the wrong EBay password was being used as your system wouldn't let me add the snipe? please look into this matter as I love your service and have used it from the start.
the other failed snipe was 191201788212
Thank you Colin & Kathie
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| Mon Jul 07, 2014 01:27 PM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Just updating your eBay password is not enough. You also need to re-login into the sniper using your updated login information to keep it in sync.
It was not done yet.
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| Mon Jul 07, 2014 01:58 PM | | |
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muppy6 |
Newbie |
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Posts: 3 |
Member Since: Jul 07, 2014 |
Location: Australia |
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Hi Sashka
Thought I Had done that? just logged out of Mybidder and logged in again with the new ebay password, can you please check to see if it has changed?
Cheers Colin
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| Mon Jul 07, 2014 02:00 PM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Yes, it is good now.
You can also verify it on your own by trying to access your Watch List. If you see the sniper reported some items in your Watch List, that means eBay accepted your login.
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Im a wally lol | Mon Jul 07, 2014 02:28 PM | | |
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muppy6 |
Newbie |
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Posts: 3 |
Member Since: Jul 07, 2014 |
Location: Australia |
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All good now! I feel like such a wally, I was sure I had logged in to MiBidder with the new one, maybe I allowed the password manager yo fill in the old password automatically doh!
Thanks for the help Colin & Kathie
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