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Myibidder Support for Web-based service
Web-based interface support
Can't login to Web Based bidder page. Thu Nov 21, 2013 08:16 AM Quote
auction-browser
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Posts: 2
Member Since: Nov 21, 2013
Location: U.S.

Hello,

I logged into eBay perfectly fine with my user ID and password but I can not login to the myibidder website. I even copied and pasted it out of notepad (so I know it was right) to login to eBay AND myibidder. But only ebay worked and myibidder.com did not. I do not understand why I cant login.

My ebay user ID is auction-browser. Please let me know if there is anything else I can provide to help in this matter. I have an auction ending in less than 24 hours so I hope I can get this fixed.

Thanks!

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 Thu Nov 21, 2013 07:45 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

It seems like there was temporary block on your account which seems to be fine now.
Please try it again and let me know.

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 Thu Nov 21, 2013 08:35 PM Quote
auction-browser
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Posts: 2
Member Since: Nov 21, 2013
Location: U.S.

Thank you. Yes, it works now.

Help me understand something: I was able to login to ebay and bid on things while I couldn't login to myibidder. So where was this block put into place? Was this something ibidder did or eBay? Because all eBay functions worked.

Thanks!

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 Fri Nov 22, 2013 01:54 AM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

eBay may put a block due to various reasons. They usually don't specify the exact reason, but most of them related to security issues: your password is too weak, your credit card is outdated and so on.

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