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Web-based interface support
Problem of currency ? Fri May 02, 2008 01:12 PM Quote
avaneste
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Hi and thanks for your bidding system.

I have a problem with europeans ebay bids (ebay.fr f.e) : my bid should have won but instead i get the following answer :

"The following bid was placed per your request:
eBay XXX_snip_XXX
Amount: 240.00
Status:
Can not bid (3): Enter EUR 238.00 or more

AFAIK, 240eur is > 238 ;) - btw the step was 1 eur and delay set to 8 seconds.

Is there a currency (USD/EUR) problem with the web site version ?

Thanks,

Regards,

av.

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 Fri May 02, 2008 01:32 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Hello avaneste,

I'm sorry you missed your snipe.
I'll explain what happened in a moment..

There are no currency issue, because bids are using the currency whatever is default for that particular auction and no conversion is done.
But there is a certain requirement when you can change your bid. I suggest not to change it when there are 2-3 minutes or less left until the auction's end.
Your snipe was lower originally, but you changed it when there were few minutes left.
Please check this FAQ section for more details:
http://www.myibay.com/login/faq/4/#q5

Please feel free to contact me if you have more questions or need more information.
Thanks.

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Re : Problem of currency ? Fri May 02, 2008 03:03 PM Quote
avaneste
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Hi Sashka,

Thanks for the explaination... I'll take care of that now ;)

Cheers,

av

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