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Include Description problem | Sat Sep 28, 2013 11:48 PM | | |
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Lumix |
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| Sun Sep 29, 2013 01:13 AM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Please also include the actual eBay link where I can see this issue
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| Sun Sep 29, 2013 01:18 AM | | |
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Lumix |
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| Sun Sep 29, 2013 03:43 AM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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I needed the non-working link only.
I just tried it and it looks good for me. Can you please try to login to the sniper using another tab of your browser, then try again?
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| Sun Sep 29, 2013 10:05 AM | | |
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Lumix |
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No luck, still the same problem. I've updated Firefox just in case it was that but no, still same problem. Very strange?
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| Sun Sep 29, 2013 03:07 PM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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You just need to login to the sniper first. Updating Firefox has no relation to it.
Please try.
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| Sun Sep 29, 2013 06:53 PM | | |
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Lumix |
Guest |
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Still the same problem.
If it makes things any different, I remember there was a Snipe All button next to 'All Listings', 'Auction' and 'Buy It Now' however that seems to have lost and I have to go to Tools on the top of Firefox and then 'Snipe it with myibidder'
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| Mon Sep 30, 2013 04:30 AM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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It does not matter. I just tried it from the Options menu and it worked fine too.
Can you please try it again and let me know the approximate time (and time zone) so I could check the logs around that time?
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| Mon Sep 30, 2013 03:50 PM | | |
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Lumix |
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I am online around 2200 to 0200 hours GMT.
I will try again during this time and will post here to let you know I am online.
Regards,
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| Mon Sep 30, 2013 10:26 PM | | |
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Lumix |
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I'm online. It's still not working
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| Mon Sep 30, 2013 11:33 PM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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I did not change anything yet. I just needed to know the time when you try to import items again, so I could check what happened around that time on my side.
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| Mon Sep 30, 2013 11:50 PM | | |
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Lumix |
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I used this link http://www.ebay.co.uk/sch/i.html?_odkw=lumix+g3&LH_Auction=1&_osacat=31388&_from=R40&_trksid=p2045573.m570.l1313.TR0.TRC0&_nkw=lumix+g3&_sacat=31388
and then added to Snipe list of 13 items (this is with 'Include Description' unticked) at around 12:48am October 1st.
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| Tue Oct 01, 2013 12:04 AM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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| Tue Oct 01, 2013 12:39 AM | | |
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Lumix |
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It seems its working now
I'm seeing Snipe All results fine when 'Include Description' is ticked
Did something change?
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| Tue Oct 01, 2013 12:43 AM | | |
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Sashka |
Support |
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Posts: 3792 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Nope, nothing was changed.
I'm guessing that your non-working link was slightly different, but can't confirm it since I added extra logging after you reported the issue only.
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