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502 Error Bad Gateway 09-10 FEB Sun Feb 10, 2013 07:50 PM Quote
VTebay
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Member Since: Feb 10, 2013

Received the 502 Bad Gateway error when trying to reach myibay on 09 and 10 Feb. Also, scheduled bid did not occur.

Can you please advise?

Thanks

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 Sun Feb 10, 2013 09:23 PM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

That was resolved long time ago. Are you still having the same issue?

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More info Sun Feb 10, 2013 09:35 PM Quote
VTebay
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Problem occured with multiple browsers, on multiple computers starting late on 09 FEB 13 and resolving around 14:00 GMT on the 10th.

An auction that ended ~06:00 on the 10th did not properly bid.

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 Sun Feb 10, 2013 09:51 PM Quote
Sashka
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Location: www.myibidder.com

As you noticed, the issue was already resolved.
I'm not sure what exactly you are looking for to resolve by me. Please clarify.

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 Mon Feb 11, 2013 05:05 PM Quote
VTebay
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Member Since: Feb 10, 2013

I am letting you know that your system is not reliable. You indicated it was resolved "long time ago". I don't call within the past day a long time.

Others who wish to use it should know that for extended periods it may not place scheduled bids. There is no notification on your site that indicates an extended outage--which did occur.

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 Mon Feb 11, 2013 06:07 PM Quote
Sashka
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

VTebay wrote:
I am letting you know that your system is not reliable. You indicated it was resolved "long time ago". I don't call within the past day a long time.

The issue was resolved within couple hours or so.
There is no record of such issues on Feb 09, so if you saw the same thing on Feb 09, that was something else and not related to Myibidder at all.

VTebay wrote:
Others who wish to use it should know that for extended periods it may not place scheduled bids. There is no notification on your site that indicates an extended outage--which did occur.

Actually, there is. Please check the following FAQ section for more information:
http://www.myibidder.com/login/faq/1/#q9

Myibidder never guarantee 100%. Even eBay can't guarantee 100% uptime and may have some issues from time to time.

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