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Myibidder Support for Web-based service
Web-based interface support
timeout, re-login Wed Jun 13, 2012 09:27 AM Quote
traut
Experienced Sniper
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Posts: 134
Member Since: Aug 25, 2008

How does myibidder expect a re-login?

The recent months I never had to re-login. That's very useful since the list overview I use is rather long. A re-load would update, but leave me at the current position. However, a re-login does put me back on top of the list.

For the ebay overview, my current snipe is shown while I'm logged in. But sometimes I don't see it. I suppose this happenes either due to slow response times or a logout.

The last weeks that changed. I now have to re-login much more frequently, both in myibidder list overview and for actual snipes on ebay.

I wonder why that happened. Is it just a trade off between comfort und security? Did myibidder changes its setup or did I change anything on my side?

The forum here still keeps me logged in, even after weeks. For the bidding I now may have to re-login after hours, best after some days.

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 Wed Jun 13, 2012 01:08 PM Quote
Sashka
Support
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

Yes, this is mainly due to security reasons. I think the time-out is about 8-10 hours of inactivity or so.
I could extend it a little for now if you think it will be more comfortable. But in the future, we'll have an option to disable it in Profile.

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 Wed Jun 13, 2012 02:33 PM Quote
traut
Experienced Sniper
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Posts: 134
Member Since: Aug 25, 2008

Thanks, yes, I'd prefer to disable it in the profile and to have > 24 hours for now.

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 Wed Jun 13, 2012 08:53 PM Quote
Sashka
Support
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Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

I added an option "Inactivity logout" to Profile section.
It has two values: "12 hours" and "Never".
The default is "12 hours", so you can change it to "Never" if you don't want your session to expiry.

P.S.: if you close your browser, the session is getting expired by the browser automatically.

I did some testings, but let me know if any issues with it.

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 Wed Jun 13, 2012 08:57 PM Quote
traut
Experienced Sniper
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Posts: 134
Member Since: Aug 25, 2008

Thanks!

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