Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
General Support for Myibidder service
General Myibidder support
Bid diddnt get placed :( Sun Nov 27, 2011 05:30 AM Quote
wootwoot
Newbie
Avatar
Posts: 2
Member Since: Nov 27, 2011

Hey there, this is an awesome product, been using it for a while now.

Ive placed bids for a couple auctions last night, I won 2 items this morning but the third item the bid diddn't get placed and lost :[] i really wanted the item as well

I was wondering what happened since the first 2 worked, and what i can do so it doesn't happen again

Ebay australia:
270859952417 - My snipe was for 90.90, ended at 57.99

UPDATE:
On my tablet version of myibay
MY STATUS: Technical problem on ebay

What does that mean?




Last edited on Sun Nov 27, 2011 06:15 AM.
Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Sun Nov 27, 2011 04:33 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

eBay responded with "Technical problem" message when sniper tried to do the snipe.
This usually means that eBay was overloaded and could not accept any bids. Most probably, your manual bid would not work too.

Unfortunately, it happens, but for the last year or so that's been rare according to my statistics. So I would say eBay is aware and working to improve their service to avoid such outages.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Mon Nov 28, 2011 05:57 AM Quote
wootwoot
Newbie
Avatar
Posts: 2
Member Since: Nov 27, 2011

:] thx for the reply




Last edited on Mon Nov 28, 2011 05:57 AM.
Rate: - Rate: Reset Rate: +  Reply Top Last Message
another newbie ish Tue Nov 29, 2011 04:40 PM Quote
jasona2484
Newbie
Avatar
Posts: 1
Member Since: Nov 29, 2011
Location: Bolton England

Hi I bid more than the winning bid for item 250940494391 but the bid doesn't seem to have registered
Did I do something wrong?
My status is blank
Ebay says private listing - bidders' identities protected so I cant see the winner either.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Nov 29, 2011 08:36 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

The status is not blank. I see the following in My Status:
"My Status: Your snipe was too low due to eBay's bid increment system"

Please check the following FAQ section for more information:
http://www.myibidder.com/login/faq/4/#q14

Rate: - Rate: Reset Rate: +  Reply Top Last Message
increments Tue Nov 29, 2011 09:22 PM Quote
jasona2484
Guest
Avatar

Oh I see thanks
I have never bid for something so expensive before didnt realise the increments went up to £10
Very helpful thank you
I can see the status now but it was blank on my phone earlier sorry.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Tue Nov 29, 2011 09:47 PM Quote
Sashka
Support
Avatar
Posts: 3792
Member Since: Feb 13, 2008
Location: www.myibidder.com

You mean Android phone with Android app?
If so, please always submit your question in the appropriate forum group so it can be answered accordingly:
http://www.myibidder.com/forums/view/10/mobile-android-ios-webos-app-support/

As of now, Android app does not always refresh information and status (as noted on Android Market), so you have to Refresh it manually sometimes.
That will be changed in the future versions, of course.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 08:53pm.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.