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Buy page: Item did not update; Notes column missing Wed Apr 14, 2010 12:57 PM Quote
paul_b
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Member Since: Apr 14, 2010

On my Buy page, one item (of three), #130382489447 did not update. Is the Buy page read-out reliable?

Also, I cannot get the Notes column to display.

Thanks,
p.

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 Wed Apr 14, 2010 01:01 PM Quote
paul_b
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Member Since: Apr 14, 2010

I just re-added that item to my list, and now it displays correctly. So don't expect to see the problem if you merely test by item number. Something must have gotten stuck in the system (the problem existed both when the auction was current and when it was over).

I'm concerned about reliability of the read-out at this point.

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 Wed Apr 14, 2010 01:13 PM Quote
paul_b
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It's happening to another item now, 220585521197. There's been a higher bid there, $30.99, for at least five minutes now, probably longer, and I remain stuck at $20.50. Of course, I'm Refreshing the page.

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 Wed Apr 14, 2010 02:27 PM Quote
Sashka
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Location: www.myibidder.com

It's not an issue, this is normal and as designed.
The current bid does not affect sniping anyway. Please check this FAQ section for more information on how to refresh it:
http://www.myibay.com/login/faq/4/#q13

Regarding "Notes". The current skin does not have Notes implemented yet so I temporary removed it from Profile settings to avoid confusions. Sorry for that.

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 Wed Apr 14, 2010 03:40 PM Quote
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Ok, I understand that it doesn't affect snipes. I was trying to use the Buy page as an informational page, because I find the layout concise and easy to read, but I guess that's not a good idea.

Also, the price on that item was stuck for about a day, which seems to exceed the stated parameters in the FAQ.

Finally, I don't see a Refresh button on the page, and Update Stages did not update the bid status.

Thanks,
p.

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 Wed Apr 14, 2010 04:10 PM Quote
Sashka
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Location: www.myibidder.com

Correct, please do not count on this information. Sometime server could be too busy doing snipes so it won't update prices for some time. It all depends on how servers are busy.

The "Refresh" button is located on the "Snipe" page (the page where you set your snipe amount, time, etc).

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 Wed Apr 14, 2010 04:12 PM Quote
paul_b
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Member Since: Apr 14, 2010

Ok, thanks again.

p.

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