item=280280864395

I had entered a bid in myibay for $57 and item sold for $42. Clearly something went wrong. How can I figure out what the problem was?

It was a bug on my side which was fixed quickly.
Unfortunately, your snipe missed due to this bug.

I'm very sorry for that, but at least your auction helped me to find it and fix it.
I really hope that you can find a replacement.
The best I can do to cover it for you is to offer a free registration key for Windows application.
Please send me your eBay user id using Contact form if you are interested.

That kind of sucks. This was my first time to try this and it blew up in my face. Been waiting a while to find this item and decided to give myibay a try since I was not going to be around when it ended.

Again, I'm very sorry for that.
I do my best to keep it on the minimum level, but sometime eBay changes may break things and I'm trying to update this sniping service accordingly as quick as possible.
Please accept my apology.

Oh well, stuff happens. I'll find another one. Thanks for fixing the issue.

My offer for a free registration key for my Windows application will be still available for you.
http://www.myibay.com/download/